3A Marine - Re-certified as a 5-Star Marine Dealership

3A Marine Service recently completed the highest tier of the Marine Industry Certified Dealership (MICD) program. As a Five Star MICD, we have demonstrated a commitment to delivering an exceptional boat-buying experience to our customers at the retail level. 

Achieving Five Star MICD status is a significant accomplishment for us, as we had to meet a stringent set of industry standards across all dealership departments.

Founded in 2005 through a cooperative effort among boat dealers, manufacturers and engine builders, the MICD program sets standards for all U.S. and Canadian marine dealers to strive for when it comes to customer service; sales, service and follow-up processes; human resources and employee training; and facility upkeep. The program is comprised of three steps, each of which is earned based on meeting a specific set of criteria comprised of 10 individual standards. Program compliance requires evaluation by an independent, third-party consultant and participating dealerships retain their certified status for two years after which time they are reevaluated.

Certification includes our commitment  to adhere to the Marine Consumer Bill of Rights. This document, posted inside the dealership, lets customers know what to expect and how they will be treated from the moment they walk in the door to the time they exit - before, during and long after a sale is finalized.